Essay On Service Request Вђ

Software Maintenance and Change Management in an OrganizationSoftware Maintenance and Change Management in an OrganizationTable of ContentsSoftware Maintenance and Change Management in an Organization…………………………….3Service Request …………………………………………………………………………………3Introduction ………….. …..………………………………………………………………………3Business benefits of software change management …………………………….…..…………….4Issues and Facets of Software Maintenance …………………………….. ………………………4Hardware configuration management ………………………………….…….……………………5Software Maintenance / Change Control Checklist ……………………………..…………..…5,6Change Control a Formal Process………………………….………………………………7,8,9,10Change Control.