Software Maintenance and Change Management in an OrganizationSoftware Maintenance and Change Management in an OrganizationTable of ContentsSoftware Maintenance and Change Management in an Organization…………………………….3Service Request …………………………………………………………………………………3Introduction ………….. …..………………………………………………………………………3Business benefits of software change management …………………………….…..…………….4Issues and Facets of Software Maintenance …………………………….. ………………………4Hardware configuration management ………………………………….…….……………………5Software Maintenance / Change Control Checklist ……………………………..…………..…5,6Change Control a Formal Process………………………….………………………………7,8,9,10Change Control Challenges……………………………………………………..…………10,11,12Contingency/Recovery Fall Back Plans………………………………………………………….12Management Challenges …………….………………………………………….……………13,14References ………………………………………………………………………………………15Software Maintenance and Change Management in an OrganizationIn today’s corporate Information Technology environments formal software maintenance, installation and roll out procedures have become very necessary. Because of increased competition and declining customer loyalty, various service delivery levels in every organization are under scrutiny. In IT enterprise wide change control procedures and policies have proven to provide awareness of upcoming hardware / software revisions and protect against various service interruptions or downtime. This paper will analyze the various component of change control, software maintenance processes and discuss the importance of organizations to have a formal methodology allowing proper tracking and an orderly back-out plan.
Company Overview / SummaryMcBride Financial Services is a new mortgage start-up company with headquarters located in Boise Idaho. McBride has seven (7) additional branch offices in 5 different states located in Montana(1), Wyoming(2), North Dakota(2), and South Dakota(2). Each office has a professional licensed mortgage broker with a managing broker in the headquarters office in Boise. McBride plans to use web-based technology with self-serve kiosks located in their offices to educate customers about the various loans they offer. Customers are able to apply for their mortgages by filling out the application via a web-based system. McBride Financial has their IT services supplied and maintained by an external third party provider Smith Consulting Services.
Municipal Office Location: Custer, GA, USA (8)
Company Overview
McBride Financial Services is a new mortgage start-up company with headquarters located in Boise Idaho. The Company is headquartered in the Custer area of Northern Colorado, and operates primarily as a residential housing and rental service. At McBride Financial we want to make sure our customers do not just rent homes in local towns, we want them to get into those markets, and if possible use a mortgage broker to assist with this. If we find a customer needs help with any of these new loan requirements or if a business is still looking for customers from our company, then we immediately contact them. We also offer an email support facility as well.
Mortgage Broker Services Location: Fort Collins, CO, USA
Company Manager is a small, private company with headquarters in Fort Collins Colorado. We offer a great, full line of financial services including foreclosure, foreclosure and foreclosure insurance, but our customer-requested service also helps with homebuyer information, credit scores, credit risk management, mortgage repayments, credit counseling, and foreclosure counseling. Our small, unlicensed mortgage broker will also be available to assist customers get in touch with their potential lenders regarding foreclosure conditions. Our web-based system helps you reach home buyers directly by calling 1-800-MISSM, or via email.
Payment Methods:
Payment is handled electronically through a secure fax system.
Payment Information: Payment Information is entered by the payer into the “Payment” menu to check that they are in good standing and that all deposits are returned within 45 days.
Payment Methods:
Payment is processed by an online clearing house in Salt Lake City.
Payment Method:
Payment is processed by an online clearing house in Salt Lake City.
Postponement Period:
Post payments are guaranteed within 3 years, if it is delayed or delayed too long due to law enforcement or other delays. Post payments are payable within 90 days of receipt.
Post Processing Period:
Post payments are received at the designated number on the billing statement, along with the final order form and the amount of money due on post. For example, if it is reported missing the next business day, we will pay your bill for the next business day. Post payments will be made at a fixed fee.
Order Form (3F) Payment Receipts: Payment will be delivered to your address on January 1, 2018, within 2 calendar days of receipt. Payment will be received by mail or courier from us at our office in Salt Lake City. Payment is made from PayPal.
Bank Form Payment: Payments will be processed first by the bank. The form will explain to the customer the details such as the payment type, date, amounts, etc. The customer is responsible for paying the bill for the next business day.
Municipal Office Location: Custer, GA, USA (8)
Company Overview
McBride Financial Services is a new mortgage start-up company with headquarters located in Boise Idaho. The Company is headquartered in the Custer area of Northern Colorado, and operates primarily as a residential housing and rental service. At McBride Financial we want to make sure our customers do not just rent homes in local towns, we want them to get into those markets, and if possible use a mortgage broker to assist with this. If we find a customer needs help with any of these new loan requirements or if a business is still looking for customers from our company, then we immediately contact them. We also offer an email support facility as well.
Mortgage Broker Services Location: Fort Collins, CO, USA
Company Manager is a small, private company with headquarters in Fort Collins Colorado. We offer a great, full line of financial services including foreclosure, foreclosure and foreclosure insurance, but our customer-requested service also helps with homebuyer information, credit scores, credit risk management, mortgage repayments, credit counseling, and foreclosure counseling. Our small, unlicensed mortgage broker will also be available to assist customers get in touch with their potential lenders regarding foreclosure conditions. Our web-based system helps you reach home buyers directly by calling 1-800-MISSM, or via email.
Payment Methods:
Payment is handled electronically through a secure fax system.
Payment Information: Payment Information is entered by the payer into the “Payment” menu to check that they are in good standing and that all deposits are returned within 45 days.
Payment Methods:
Payment is processed by an online clearing house in Salt Lake City.
Payment Method:
Payment is processed by an online clearing house in Salt Lake City.
Postponement Period:
Post payments are guaranteed within 3 years, if it is delayed or delayed too long due to law enforcement or other delays. Post payments are payable within 90 days of receipt.
Post Processing Period:
Post payments are received at the designated number on the billing statement, along with the final order form and the amount of money due on post. For example, if it is reported missing the next business day, we will pay your bill for the next business day. Post payments will be made at a fixed fee.
Order Form (3F) Payment Receipts: Payment will be delivered to your address on January 1, 2018, within 2 calendar days of receipt. Payment will be received by mail or courier from us at our office in Salt Lake City. Payment is made from PayPal.
Bank Form Payment: Payments will be processed first by the bank. The form will explain to the customer the details such as the payment type, date, amounts, etc. The customer is responsible for paying the bill for the next business day.
Service RequestAt the request of Mr. Hugh McBride CEO of McBride Financial, a service request SR-mf-004 has been opened for the development of software maintenance and change control procedure, which is in preparation for new software projects soon to be released within the organization.
Business benefits of software change managementIn any complex IT organization formal software change management process is proven to minimize outages to end users and business areas. This can be accomplished using change revision checklists or enterprise