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Global Business Environment Contents1.0 EXCUTIVE SUMMARY 32.0 Background 33.0 How environmental factors are identified 43.1 Research and Development department 43.2 Monthly reviews 53.3 Budgetary controls 53.4 Performance indicators 53.5 Observations 63.6 Media 64.0 Techniques used for environmental analysis 74.1 PESTEL ANALYSIS 74.2 SWOT 104.3 Porters five forces 114.4 BCG Matrix analysis 125.0 Response to global business environment 146.0 Ways of developing abilities.