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Ups – Key Performance Indicators UPS – Key Performance IndicatorsLaTonya R. CastilloBUS 5008: Supply Chain and Operations ManagementJohn F. Kennedy UniversityFall 2014UPS – Key Performance Indicators In 2013, UPS published their Corporate Sustainability Report. Although the company is committed to creating less waste, lower emissions and fewer impacts all around. They are also “Committed to More”.