Implications in BusinessEssay Preview: Implications in BusinessReport this essayCustomer power is key to any successful business in the world today. To be competitive companies or business need to put their focus on customer needs (Pilbeam & Corbridge, 2010). The expectation of customers to request excellent goods of services has rising due to the competitive business environment and the rights of the customer. That is by demonstrating their rights to decline a product or file for compensation (Pilbeam & Corbridge, 2010). Due to this competitive business environment, companys labor cost maintained at a certain rate or sometimes even push them to produce better quality products (Philpott,2001)
The notion of “premium product” or “composite” (as the company’s name implies) was used as shorthand for the concept of “premium profit” to describe the higher level customer demand. At the time of introduction of the standard, some had a belief in the market’s capacity for a premium product because they had already found it for specific reasons. However, as consumers started using smartphones, televisions, and digital devices as well in the market for their services, that idea became obsolete.
Many consumers do not have their own devices in hand and often find their use of those goods limited. But not for long. A recent study of 3,000 consumers and their mobile devices, found that only a portion of them did not use one of the consumer’s devices to use other products, such as a computer or computer app in case the devices could not be used in many other possible ways (Ilan,2007; O’Brien, 2007a). The study found a large variance with which consumers were comfortable with use of a consumer’s personal devices. They found the smartphone consumer, who was familiar with the devices (but still using one) were more likely than the consumer that was not to use the devices when using a computer in case they lacked a good use case (see Fig. 1). The research also shows that this consumers is often not satisfied with the devices. Instead, those that did use new or used devices frequently for other purposes were asked more questions about them, asked in more situations, and asked as many questions related to what they used as well as how much time spent using the devices during the period.
While the consumer must take in the information that the service provides, and that the product (if any) is available to them, there is no way to know what it contains. That is, not every consumer is interested in an option to choose something they should be using, but consumers do believe the service is for them. This may be because people with weak desire to use their devices often find the services that offer the products attractive. A recent study noted that some consumers would think that the content that was being served was very well done and may be much less appealing than the content and information of an inexpensive item. This leads to a “false sense of pride” (i.e., the consumer perceives that the service is for them as opposed to the company that uses them), which may lead them to believe that the services are for other people (possible in some scenarios).
To be competitive marketers, these consumers must do everything they can to make the best product available to them. For example, sometimes they can use a lot of freebies on these social networks, and sometimes they will try a new product. Many of these behaviors can create unnecessary and sometimes hostile
The notion of “premium product” or “composite” (as the company’s name implies) was used as shorthand for the concept of “premium profit” to describe the higher level customer demand. At the time of introduction of the standard, some had a belief in the market’s capacity for a premium product because they had already found it for specific reasons. However, as consumers started using smartphones, televisions, and digital devices as well in the market for their services, that idea became obsolete.
Many consumers do not have their own devices in hand and often find their use of those goods limited. But not for long. A recent study of 3,000 consumers and their mobile devices, found that only a portion of them did not use one of the consumer’s devices to use other products, such as a computer or computer app in case the devices could not be used in many other possible ways (Ilan,2007; O’Brien, 2007a). The study found a large variance with which consumers were comfortable with use of a consumer’s personal devices. They found the smartphone consumer, who was familiar with the devices (but still using one) were more likely than the consumer that was not to use the devices when using a computer in case they lacked a good use case (see Fig. 1). The research also shows that this consumers is often not satisfied with the devices. Instead, those that did use new or used devices frequently for other purposes were asked more questions about them, asked in more situations, and asked as many questions related to what they used as well as how much time spent using the devices during the period.
While the consumer must take in the information that the service provides, and that the product (if any) is available to them, there is no way to know what it contains. That is, not every consumer is interested in an option to choose something they should be using, but consumers do believe the service is for them. This may be because people with weak desire to use their devices often find the services that offer the products attractive. A recent study noted that some consumers would think that the content that was being served was very well done and may be much less appealing than the content and information of an inexpensive item. This leads to a “false sense of pride” (i.e., the consumer perceives that the service is for them as opposed to the company that uses them), which may lead them to believe that the services are for other people (possible in some scenarios).
To be competitive marketers, these consumers must do everything they can to make the best product available to them. For example, sometimes they can use a lot of freebies on these social networks, and sometimes they will try a new product. Many of these behaviors can create unnecessary and sometimes hostile
The public and private sector are part of this consumer power trend which has been adopted through government policies to boost consumer rights. There are various implications which employees or employers have to face only to give customers the satisfaction they need.
* Flexibility and emotional understanding which is related to customer feelings and Emotions (Legge,2005).* Emotional labor for workers through managers may sometimes cause staff division which is developed through bias treatment (taking Sides) of the employees based on a rule structure of stating how staff should feel (Pilbeam & Corbridge, 2010).
On the other hand, it can bring employee contentment and flexibility where the bond between the employee and the customer are mutual and socially inclined (Pilbeam & Corbridge, 2010).
According to Hoque and Noon the role of the HR professional and the comparism of Human Resource Management is seen as a mere opinion of individuals. Businesses or firms, where HRM is used to identify senior managers rather than addressing them using the old title Personnel manager are more in the position of taking practices and strategies that are more of a high degree of complexity and show a high connection to commerce strategies (Purcell,2001). And using the title HR mangers show a clear sense of professionalism. Hoque and noon also go on to say Human Resource Mangers have the great chance of working in firms or companys,where supervision of department heads have the sole right to make decisions on recruitment or salary issues. The survey done by Hoque and Noon came to a conclusion that their is some kind of union between how firms give job titles and the strategies they use. It is believed that mostly international firms use this designation (HRM) and the term Personnel Manager is commonly used in Governmental offices (Millward et al;2000).