Whether You Are a Small Company or a Large Corporation
Essay Preview: Whether You Are a Small Company or a Large Corporation
Report this essay
Whether you are a small company or a large corporation, success depends on your ability to eliminate status quo, improve financial results and exceed customer expectations. The High Performance Organization is unafraid of change and embraces new innovations and trends in order to remain competitive. The organization is enabled to make meaningful change to improve programs, services, products and processes and to create new value for the organizations stakeholders. Based on proven concepts, you will be able to develop a plan that will generate measurable, bottom-line performance improvement results quickly. As a result you will be able to adapt to changing trends and manage shifts in markets, competition and customer preferences in todays work environment.
Greg Smith will help you chart your course toward success by addressing the ten strategies of a High Performance Organization. His strategy-laden illustrations from top companies such as La Rosas, Johnson & Johnson, Cisco, Jet Blue, Baptist Hospital, SSM Healthcare, SAS, Ritz-Carlton hotels and others provide proof his strategies generate measurable results within the attitudes of people and the bottom-line.
Our training programs will provide you with dozens of ideas on how to manage your department, organization, or company. You will leave with an action plan that can be immediately implemented once you return to the office.
How Your Organization Will Benefit
Learn a step-by-step strategy for growth and measurable bottom-line results
Learn how to deliver better, faster service increasing customer satisfaction
Learn how to gain repeat business and loyalty
Understand the groundwork building employee motivation, morale and PRIDE
Learn how to increase sales and profitability
Discover new ways to manage employee ideas and suggestions
Discover how to identify, recruit and hire top talent
Overcome resistance and barriers to change
Determine customer needs and develop new and improved products and services
Reduce resistance to change
Create an organizational structure that facilitates change, growth and productivity
Our High Performance Organization Training Program Outlines 10 Important Strategies
Strategy 1 – Deploy a High Performance Leadership Strategy
Learn how to design and deploy a strategy where leadership is exercised, formally and informally, throughout the organization. During this session you will learn the importance of having structures and systems for decision-making, selection and development of leaders and managers and reinforcement of values, directions and performance expectations.
Strategy 2 – Common Purpose and Vision Toward the Future
This strategy shows you how to align the vision, mission and values to insure everyone in the organization is heading in the same direction. Your customer service trategy will create consistent and repeatable habits and behaviors, leading to growth and sales.
Strategy 3 – Provide Direction and Lead by Example
Leadership is the driving force behind profitability and excellent organizational performance. Leaders in the organization serve as role models through their ethical behavior and personal involvement in planning, communications, coaching and development of future leaders, organizational performance and employee recognition.
Strategy 4 – Customer and