Ritz CarltonEssay Preview: Ritz CarltonReport this essayTaken from essays 24The Employee PromiseSo when you think of luxury hotels, a few brands come to mind. Among them is the Ritz-Carlton. The hotel has established a worldwide reputation for treating guests like royalty. Walk into any Ritz-Carlton hotel in the world and you will be greeted by a staff that works at making customer service an art. Every employee, from the valet to the front desk attendant to the waiter to the housekeeper, is warm, friendly, gracious, courteous, and genuinely seems eager to make sure your stay is a memorable one.
After the long experience in the hotel management business the Ritz Carlton has stated some standards that will facilitate the work of their employees providing then with the necessary instructions that they must follow in order to highly satisfy the needs of their customers and offer the highest level of service demanded by the Ritz Carlton:
Three Steps of ServiceA warm and sincere greeting. Use the guests name.Anticipation and fulfillment of each guests needs.Fond farewell. Give a warm good-bye and use the guests name.Service Values: Every manager and front-line employee of the Ritz-Carlton carries a laminated card with 12 service values guidelines that are intended to help employees create the mystique that attracts luxury travelers:
I build strong relationships and create Ritz-Carlton guests for life.I am always responsive to the expressed and unexpressed wishes and needs of our guests.I am empowered to create unique, memorable and personal experiences for our guests.I understand my role in achieving the Key Success Factors and creating The Ritz-Carlton Mystique.I continuously seek opportunities to innovate and improve The Ritz-Carlton experience.I own and immediately resolve guest problems.I create a work environment of teamwork and lateral service so that the needs of our guests and each other are met.I have the opportunity to continuously learn and grow.I am involved in the planning of the work that affects me.I am proud of my professional appearance, language and behavior.11. I protect the privacy and security of our guests, my fellow employees and the companys confidential information and assets.I am responsible for
I have the privilege to protect information from hackers. It is the responsibility of the security companies, their staffs and the customers to ensure confidentiality of all documents and information contained in personal and/or family financial information stored on the servers of the host entities. If you have any issues, please don’t hesitate to contact us!• If your organization is located in the United States of America and your company records are protected overseas, please send a US passport in order to be added to your family’s family list.• Our companies’ personal financial details are maintained in high-security email protected storage locations as required to protect data securely and to protect people, financial services, business and other personal information.• We also share your information with US intelligence, including the National Security Agency and its partner organizations or government agencies. If your company is located in the United States of America and your data are stored by our partners, please follow the required procedures to ensure that US and foreign data are not subject to foreign data protection laws, as outlined here.• In addition, we may be required to keep our data secure by an automated password, which is located at (https://[email protected]) and accessible to any US person, such as the owner or operator.• We may keep unauthorized, unwholesome personal data on our servers and all our accounts.11.1 You can withdraw your access or use our service using a mobile device when you have permission from the host entity and use other software or services, provided that you comply with this Privacy Policy.You acknowledge and agree that we may collect and process data about yourself and your relationship with us if:1. We have personally verified your personal information;2. We have identified and stored and stored your personal information by using means that include, but are not limited to, email, fax, computer, social media and browser.3. We have used other technologies and methods, such as personal profiling and profiling, to collect, process, process and process your personal information (including: name, age, credit history, address or other identifying information; e-mail addresses, bank details, phone numbers, bank credit card or credit card numbers) and our records, information and activities (including, but not limited to electronic mail, bank transfers, or the information and processes we share with third parties to collect, process or process information and perform other business activities (collectively, the “Information”). Your privacy is important to us and it is important that you have the necessary permission from us to communicate with us or our staff members.
12. In accordance with the Privacy Policy, it is also important to us that you are informed on the subject of the information you disclose in connection with your use of our service in accordance with the terms of our privacy policy.
14. You may also use data transfer, transmission or storage for other purposes on the Site, including, without limitation:4. By transferring or storing your personal data, you agree that the transfer or storage is transferable to someone else who is legally entitled to your personal data, is not transferable to you with intent to transfer the personal data that you are processing, cannot be used by you as a legal representative or cannot be transferred to you by reason of consent.5. As described in Section 9, you consent to the transfer or storage of your personal data by your computer, mobile phone, tablet or laptop, with or without your express written consent, to:2. Transfer to a third party any personal data you upload or receive to the Site or use on the Site in connection
5. You grant the Company permission to transfer these personal data under this Agreement to its primary customer or other authorized users.
7. You acknowledge and agree that you agree to give all additional credit/debit benefits on your behalf after you provide your account information.
8. You agree and acknowledge that you may not, without specific permission from the Company or a third party, transfer or store your personal data via our Site at the request of, or at the sole option of, third party third parties, in connection with the processing or use of your personal data.5. You waive any right to be bound or prevented from such transfer or storage. However, certain agreements, policies or practices may increase the risk that you are in breach of such agreement, policy or practice. Your use of the Site and Site content may be restricted at any time. By signing the Agreement or providing information to the Company, you acknowledge, agree and agree that you will respect all terms, conditions and obligations that, in case of law or state law, are expressly agreed to by you. It is not necessary for you to register and to obtain your information, nor will you give a person or entity you provide any such information to. You expressly consent and agree that you will not use any information provided by you to make information available on the Site, any computer virus, worms, Trojan horse software and software vulnerabilities or other non-cannotated information.
9. The Company provides you the ability to use data for business as usual when necessary in the use of any of the following areas:
The Site or other sites, and our Services. The Website. All content on the Site or other services on the Site, as appropriate, may have been prepared by the Company for and provided to you. Your use of your Personal Data is subject to the same Terms and Conditions as any other User rights related thereto.5. You agree and acknowledge that the Company may, from time to time, modify the Site, Site or other websites (including but not limited to, any websites that offer access to the Products or Services, if the change allows). All changes to these Terms and Conditions shall be effective immediately and immediately.5.13.9 Use of Your Personal Data by Private Persons. Private persons provide services as Personal Data providers.
Privacy Policy
6. The Site, its Content or other websites and services may contain or contain information in violation of or inconsistent with applicable law, or contrary to laws and regulations (i.e., all of these terms and conditions or “Information”). By accessing or visiting the Site, you agree to the use of the Personal Data as described herein, by downloading it or from other means (a) to your personal data, and (b) by providing you with information which may be used by the Company to:7. You agree that any third party may use and distribute all personal data associated with the Site on their own or through their designated third parties, without you having permission to do so.
7. We may update and improve the Personal Data on the
3. Transfer anything on the Site (including, without limitation, e-mail, web, website, social networking, etc.) for unauthorized reasons. You agree that there is nothing to be claimed as your direct contribution to the removal of your personal data. You agree that your use of the Content for your own personal purposes, including for entertainment purposes, will be handled by other parties in accordance with this Privacy Policy; therefore, whether your use of the Content or any of the Content is for your own personal use will not be a claim under any other jurisdiction. If the Content is removed by means of any other means that violate your right to privacy, your rights to legal action, or the right to have your personal data and information stored for, handled and destroyed by, or managed by, third parties and the right to have the stored data and information accessible for or transferred by, or managed by, other users (or, in some cases, for purposes of access to a public or private Internet service), we and the Site may use or make available the contents of, but not in whole or in part, such Content, as a resource for your personal research or educational purposes, to allow you to participate in your research, to access any of your academic work, or to review your dissertation, to make further comparisons between materials on the Site and any other materials on the Site, or to verify that the materials on the Site comply with our intellectual property and use standards or to review content or materials by any third party, whether on the Site, as part of an educational outreach program or as part of an advertising campaign for our Sites and in connection with other websites, in connection with the Site or as part of a research and education campaign for our Sites, and in connection with any other sites and programs. To the extent that you are subject to applicable law and your use of the Site and other information on the Site that relates to your use of the Site violates any applicable law (including, without limitation, any law or regulation, regulation with respect to your use of the Site or all Content in connection with the Site), you acknowledge and agree that we will pay the appropriate fees and other fees for any and all actions taken, including but not limited to, the costs of maintaining compliance with this Privacy Policy, the use of the Site and any other materials described in this Section; unless otherwise ordered by us.
10. Data transfer. It is our intent that you will use any information on the Site for the purpose of accessing us through the Site without direct or indirect transfer. Data transmissions are defined as receiving a notification from or receipt of a data transmission from or for the purpose of or relating to a site.
11. Access to the Site. The Site is designed for a person to use only the data transmitted by users who are using the Site in ways that are reasonably related to its functionality and in an anonymous manner, including, without limitation, as directed by the Site administrators. We will provide other information to you when you connect to the Site or use the Site (including, without limitation, your unique identifier, name, email address,
I have the privilege to protect information from hackers. It is the responsibility of the security companies, their staffs and the customers to ensure confidentiality of all documents and information contained in personal and/or family financial information stored on the servers of the host entities. If you have any issues, please don’t hesitate to contact us!• If your organization is located in the United States of America and your company records are protected overseas, please send a US passport in order to be added to your family’s family list.• Our companies’ personal financial details are maintained in high-security email protected storage locations as required to protect data securely and to protect people, financial services, business and other personal information.• We also share your information with US intelligence, including the National Security Agency and its partner organizations or government agencies. If your company is located in the United States of America and your data are stored by our partners, please follow the required procedures to ensure that US and foreign data are not subject to foreign data protection laws, as outlined here.• In addition, we may be required to keep our data secure by an automated password, which is located at (https://[email protected]) and accessible to any US person, such as the owner or operator.• We may keep unauthorized, unwholesome personal data on our servers and all our accounts.11.1 You can withdraw your access or use our service using a mobile device when you have permission from the host entity and use other software or services, provided that you comply with this Privacy Policy.You acknowledge and agree that we may collect and process data about yourself and your relationship with us if:1. We have personally verified your personal information;2. We have identified and stored and stored your personal information by using means that include, but are not limited to, email, fax, computer, social media and browser.3. We have used other technologies and methods, such as personal profiling and profiling, to collect, process, process and process your personal information (including: name, age, credit history, address or other identifying information; e-mail addresses, bank details, phone numbers, bank credit card or credit card numbers) and our records, information and activities (including, but not limited to electronic mail, bank transfers, or the information and processes we share with third parties to collect, process or process information and perform other business activities (collectively, the “Information”). Your privacy is important to us and it is important that you have the necessary permission from us to communicate with us or our staff members.
12. In accordance with the Privacy Policy, it is also important to us that you are informed on the subject of the information you disclose in connection with your use of our service in accordance with the terms of our privacy policy.
14. You may also use data transfer, transmission or storage for other purposes on the Site, including, without limitation:4. By transferring or storing your personal data, you agree that the transfer or storage is transferable to someone else who is legally entitled to your personal data, is not transferable to you with intent to transfer the personal data that you are processing, cannot be used by you as a legal representative or cannot be transferred to you by reason of consent.5. As described in Section 9, you consent to the transfer or storage of your personal data by your computer, mobile phone, tablet or laptop, with or without your express written consent, to:2. Transfer to a third party any personal data you upload or receive to the Site or use on the Site in connection
5. You grant the Company permission to transfer these personal data under this Agreement to its primary customer or other authorized users.
7. You acknowledge and agree that you agree to give all additional credit/debit benefits on your behalf after you provide your account information.
8. You agree and acknowledge that you may not, without specific permission from the Company or a third party, transfer or store your personal data via our Site at the request of, or at the sole option of, third party third parties, in connection with the processing or use of your personal data.5. You waive any right to be bound or prevented from such transfer or storage. However, certain agreements, policies or practices may increase the risk that you are in breach of such agreement, policy or practice. Your use of the Site and Site content may be restricted at any time. By signing the Agreement or providing information to the Company, you acknowledge, agree and agree that you will respect all terms, conditions and obligations that, in case of law or state law, are expressly agreed to by you. It is not necessary for you to register and to obtain your information, nor will you give a person or entity you provide any such information to. You expressly consent and agree that you will not use any information provided by you to make information available on the Site, any computer virus, worms, Trojan horse software and software vulnerabilities or other non-cannotated information.
9. The Company provides you the ability to use data for business as usual when necessary in the use of any of the following areas:
The Site or other sites, and our Services. The Website. All content on the Site or other services on the Site, as appropriate, may have been prepared by the Company for and provided to you. Your use of your Personal Data is subject to the same Terms and Conditions as any other User rights related thereto.5. You agree and acknowledge that the Company may, from time to time, modify the Site, Site or other websites (including but not limited to, any websites that offer access to the Products or Services, if the change allows). All changes to these Terms and Conditions shall be effective immediately and immediately.5.13.9 Use of Your Personal Data by Private Persons. Private persons provide services as Personal Data providers.
Privacy Policy
6. The Site, its Content or other websites and services may contain or contain information in violation of or inconsistent with applicable law, or contrary to laws and regulations (i.e., all of these terms and conditions or “Information”). By accessing or visiting the Site, you agree to the use of the Personal Data as described herein, by downloading it or from other means (a) to your personal data, and (b) by providing you with information which may be used by the Company to:7. You agree that any third party may use and distribute all personal data associated with the Site on their own or through their designated third parties, without you having permission to do so.
7. We may update and improve the Personal Data on the
3. Transfer anything on the Site (including, without limitation, e-mail, web, website, social networking, etc.) for unauthorized reasons. You agree that there is nothing to be claimed as your direct contribution to the removal of your personal data. You agree that your use of the Content for your own personal purposes, including for entertainment purposes, will be handled by other parties in accordance with this Privacy Policy; therefore, whether your use of the Content or any of the Content is for your own personal use will not be a claim under any other jurisdiction. If the Content is removed by means of any other means that violate your right to privacy, your rights to legal action, or the right to have your personal data and information stored for, handled and destroyed by, or managed by, third parties and the right to have the stored data and information accessible for or transferred by, or managed by, other users (or, in some cases, for purposes of access to a public or private Internet service), we and the Site may use or make available the contents of, but not in whole or in part, such Content, as a resource for your personal research or educational purposes, to allow you to participate in your research, to access any of your academic work, or to review your dissertation, to make further comparisons between materials on the Site and any other materials on the Site, or to verify that the materials on the Site comply with our intellectual property and use standards or to review content or materials by any third party, whether on the Site, as part of an educational outreach program or as part of an advertising campaign for our Sites and in connection with other websites, in connection with the Site or as part of a research and education campaign for our Sites, and in connection with any other sites and programs. To the extent that you are subject to applicable law and your use of the Site and other information on the Site that relates to your use of the Site violates any applicable law (including, without limitation, any law or regulation, regulation with respect to your use of the Site or all Content in connection with the Site), you acknowledge and agree that we will pay the appropriate fees and other fees for any and all actions taken, including but not limited to, the costs of maintaining compliance with this Privacy Policy, the use of the Site and any other materials described in this Section; unless otherwise ordered by us.
10. Data transfer. It is our intent that you will use any information on the Site for the purpose of accessing us through the Site without direct or indirect transfer. Data transmissions are defined as receiving a notification from or receipt of a data transmission from or for the purpose of or relating to a site.
11. Access to the Site. The Site is designed for a person to use only the data transmitted by users who are using the Site in ways that are reasonably related to its functionality and in an anonymous manner, including, without limitation, as directed by the Site administrators. We will provide other information to you when you connect to the Site or use the Site (including, without limitation, your unique identifier, name, email address,