Engineer Case
s are currently involved in fire-fighting and cannot be assigned the target of prospecting new ventures to increase current industrial product portfolio.
Director is currently very busy with other business of Food Sector due to added responsibility and could not be able to give much time to the existing business.
As there is no effective reporting system that may save time, therefore, the involvement of decision maker is mandatory which is not possible.
Lack of coordination between sales & service departments are causing delays in customer response & increasing customer dissatisfaction resulting in decrease of revenue.
Administrative authorities are not delegated to departmental heads.
Company has a reactive approach of business instead of proactive approach.
Step 3. Po (Possibilites/Alternatives):
The Company may hire the complete business development dept. for the purpose of exploring new arenas thereby increasing product portfolio that would result in the revenue & business growth of the company. This would require huge investment.
The company may hire a TOP MAN / PAID DIRECTOR in order to share the burden of existing Director with regards to planning & development. He will also look at other aspects of administration in order to increase productivity & revenue for company thereby regaining the value as core business for Top Management. Also he may develop the coordination between departments to enhance customer satisfaction resulting in increased productivity.
The company may increase the compensation of existing Departmental Heads by increasing the responsibilities. This would result in overburdening.
Step 4. So(Solution):
The company should hire the