Managing Workplace Systems
Essay Preview: Managing Workplace Systems
Report this essay
Explicit – information is known and can be documented in written or electronic form.
* Unstructured – hardcopy files, email, web content manuals
* Structured – stored in database
Tacit information – intangible knowledge ie. know how information stored in peoples minds.
Education learnings
Networking
Verbal comments, opinions
Metadata – Structured info that describes or allows users to find, manage, control or understand other information over time.
File name, reference number, retention, disposal, author, file paths, access dates.
Accountability – Where individuals/organisations are responsible for their own actions and may need to explain their actions to others.
Procedures and policies in place to protect information
Meet requirements outlined by legislation
Mandatory principles
ABI-AEP-PCL
Africans Believe In – animals, earth, piece – piece comes love
Accountability, Business continuity, Information accessibility, Information exchange, Information preservation, Privacy and confidentiality, copyright and intellectual property, legal and administrative requirements.
Creation – creating records as prescribed by legislation
Retention – retaining information for the statutory time set by legislation
Admissibility – determining whether the records are admissible as evidence in a court of law.
Medium – medium chosen for storage complies with leg.
Format – information should contain all info/variables required by leg.
Access – info should be stored, updated, secure and limits are applied to access and disclosure.
Legislation – the way that information should be managed.
Collection
Storage
Transfer
Disposal
Access
TYPES OF STORAGE SYSTEMTS
Manual – paper based
Electronic – databases, online applications etc.
Considerations,
Controlling information
Storage infrastructure
Infrastructure costs
Legal consequences
Suitability
uses of system
office locations
expansion capabilities
customer support service
New technologies
smartphones
podcasts
chat and instant messaging
conferencing services
RECORDS MANAGEMENT – provides evidence of business activities (what, when, where who).
Advantages:
secure/quick access
control over creation/growth of info
ease of business
reduction in operation and storage