Essay On Virgin Active

Essay About Virgin Active And Gap Identification
Pages • 3

Gap Identification in Service Market Essay Preview: Gap Identification in Service Market Report this essay [pic 1]ContentsService Company Background (Virgin Active):        Brief History:        Current Company Missions and Values:        Gap Identification:        Customer Gap:        Not knowing what customers expect (Gap1):        Not delivering to service designs and standards (Gap3):        Not matching performance to promise (Gap4):        Closing the Gaps:        Proposed App:        App Design:        How the gaps are closed        Customer gap        Gap 1        Gap.

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