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Managing Interpersonal Conflict Case Study Managing interpersonal Conflict case studyEmotional managing in negotiationRuohong DuanNortheastern UniversityAbstractWhen a negotiation occurs confliction between two negotiating parties, it often makes negative emotions of indignation, frustration, grievance and a sense of personal inadequacy. Intense emotional conflicts are showed and rationalized as potential problems, so, when these passive emotions showing on.