Technology has helped fuel the growth of CRM strategies. The evolution of CRM is moving forward with e – business evolutions. eCRM is the new strategy of customer relationship management in the Internet era. This paper addresses the basics of CRM and what is eCRM, explains the relationship between technology and eCRM and introduces the.
Customer Relationship ManagementEssay Preview: Customer Relationship ManagementReport this essayTechnology has helped fuel the growth of CRM strategies. The evolution of CRM is moving forward with e – business evolutions. eCRM is the new strategy of customer relationship management in the Internet era. This paper addresses the basics of CRM and what is eCRM, explains the.
