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A Total Quality Business Model – Business Plan – Lance Dela Fuente Search Essays Sign up Sign in Contact us Tweet Index /Social Issues A Total Quality Business Model Group 2BUSTILLO, Shannon Rose A.DELA FUENTE, Lance Marco SD.IBAÑEZ, Kim Nicole G.MANALO, Ann Marie Isabelle L.PEJO, Andrew O.4M4Case: A Total Quality Business ModelStatement of the ProblemRod.