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Student Essay Preview: Student Report this essay A Report Evaluating Cd-Wows WebSite (and the related E-commerce operations) Table of Contents Table of Contents Page. 1 Introduction to Internet Retailing Page. 2 Abstract Page. 3 Evaluation Techniques Page. 3 Evaluation Criterion Selection Webqual Page. 4 Servqual Page. 4 Perceived Service Quality Model Page. 5 Evaluation Criteria.