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Infosys and National Commercial Bank, JamaicaEssay title: Infosys and National Commercial Bank, JamaicaChapter 1IntroductionToday’s business environment produces change in the workplace more suddenly and frequently than ever before. Mergers, acquisitions, new technology, restructuring and downsizing are all factors that contribute to a growing climate of uncertainty. Jobs, health, even marriages can be placed at risk,.