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Total Quality ManagementEssay Preview: Total Quality ManagementReport this essayRunning head: QUALITY IMPROVEMENTNeeds Assessment for Quality ImprovementNovember 20, 2006AbstractCorporate process improvement is a major factor towards improved efficiency and customer service. The financial accrual process is used at XXX Incorporated, and this process is reviewed, a needs assessment conducted to determine possible process improvements. An As-Is.