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Tanglewood Case Study Essay Preview: Tanglewood Case Study Report this essay Table 1.1 Markow Analysis Information Transition probability matrix Job Category (1) Store associate (2) Shift leader (3) Dept. manager (4) Asst. store manager (5) Store manager Forecast of availabilities Job Category Current (1) Store associate 8,500 4,505 (2) Shift leader 1,200 (3) Dept. manager.