China Grill Private Limited Case Study – Case Study – senala88
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China Grill Private Limited Case Study
Task 1Understand the structure and functions of the organization.Prepare a report to be submitted to the higher management of the China Grill Private Limited about your analysis of the current state of their organization.In your report identify the core business functions of China Grill Private Limited and assess the relative importance of each to the company. (Please state the assumptions clearly if any) (P1.1)Business functions can be referred to as an operation or a process which is performed routinely in order to implement a part of the tasks or mission of a particular organization. Following are the core business functions identified in China Grills Private Limited. Human Resources Human Resources is about managing the people working in an organization as a resource. This consist of planning and forecasting the organization requirements in future, recruitment and retention, employee dismissal, employee motivation, professional development and training, health and safety conditions, liaison with trade unions.Recruitment and Retention: hiring, firing or keeping the staff and makes sure that suitable people are recruited to correct jobs.Working conditions: Offering the things that employees need at work. Holidays, Sick pay, wages, pay, maternity leave etc. Training and Professional development: This Enable the employees to achieve their individual responsibilities and tasks effectively as well as it makes use of their potential.Liaison with trade unions: joining an organization to get something done and working with trade unions that protect the employee requests and rights. Health and safety conditions: Ensures that the employees can work safely and healthy without injuries or hazards. Employee motivation: Offering rewarded for the hard work allowing employees to take up a higher position.Following factors should be addresses in the Human Resources function with the current state of the China Grills Private Limited.Since the call center is getting a lot of drop-calls because the customers have to stay on hold for a long time before placing the order as a result of the employee involved in call center and customer handling are not adequate. So it is important to recruit more employees in customer handling, production as well as in distribution to cater the high demand of customers in the delivery process.

Employee retention is one of the most important factors to be concerned. We can introduce a new rewards system to motivate them in working hard and enhance employee retention. If the employees become satisfied and productive the organization is also more likely to approach its objectives.We can give new employees extensive orientation training in order to assist them transition in to the new organization culture. We can organize leadership training and professional development programs for the employees. Sales and MarketingMarketing is considered with recognizing and satisfying consumers’ needs and wants at right price. It involves in researching what the customers need and analyzing how organization can satisfy those needs. We can carry out market research, promotional strategies and pricing strategies to fulfill these things. Fundamental activities in marketing are managing Marketing Mix with the “4Ps”. The Product, the Price, Promotion and the Place.Product: Having right products in terms of benefit which customers valuePrice: Setting right price for the products that consistent with the probable consumers’ conception of the value given by productPromotion: Promoting products in a way that creates maximal consumer awareness and convinces consumers to make the decision to buy productsPlace: Making products available in right place at right time along with choosing proper distribution channelsSales department of an organization sells products or services. Sales staff work hand in hand with marketing personnel to offer essential information on consumer needs, marketing trends and competition. Sales strategies are plans by a business organization on how to go about selling the products and services to increase the profits. With the customer feedback of China Grills Private Limited, it is essential to expand the Marketing research process to recognize how the customers want to satisfy their needs through China Grills exactly. We can present a survey or a questionnaire to the customers after delivering the order to find out what they like and dislike about the China Grills. We can arrange sales promotions for example offering a 20 percent discount on first 20 orders on a day, product bundling, producing literature like brochures and product catalogues, and placing advertisements in proper media and so on as promotional and pricing strategies. We can introduce membership cards for the regular customers of China Grills and we can offer discounts for them through a points system and increase the customer retention.

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(2017, 04). China Grill Private Limited Case Study. Retrieved 04, 2017, from
“China Grill Private Limited Case Study” 04 2017. 2017. 04 2017 < "China Grill Private Limited Case Study.", 04 2017. Web. 04 2017. < "China Grill Private Limited Case Study." 04, 2017. Accessed 04, 2017. Essay Preview By: senala88 Submitted: April 25, 2017 Essay Length: 6,210 Words / 25 Pages Paper type: Case Study Views: 453 Report this essay Tweet Related Essays The Ice-Fili Public Limited Case Study Introduction The Ice-Fili Public Limited Company rightly deserves to be considered one of the oldest ice-cream producers in Russia. The Ice-Fili is one of Russia’s 574 Words  |  3 Pages Operations Management - Case Study - Punj Lloyd Limited SUMMARY Punj Lloyd is one of the largest engineering construction companies in India providing integrated design, engineering, procurement, construction and project management services for energy 3,346 Words  |  14 Pages Rise of China and Case Study of Veolia and Colgate-Palmolive Contents 1.0 Section One1 2.0 Section Two - 2.1 Introduction - 2.2 Veolia - 2.3 Colgate-Palmolive 3.0 Bibliography Appendices, A 1.0 Section One China is 1,093 Words  |  5 Pages Reliance Industries Limited Case Study RELIANCE INDUSTRIES LIMITED ……..Where growth is a way of life Date: 27/6/2008 Ankit Kumar Sawai The Reliance Group of industries has acquired a leading role 706 Words  |  3 Pages Similar Topics Case Study Gerber Babyfoods Chandpur Enterprises Limited Steel Division Case Study Get Access to 89,000+ Essays and Term Papers Join 209,000+ Other Students High Quality Essays and Documents Sign up © 2008–2020 EssaysForStudent.comFree Essays, Book Reports, Term Papers and Research Papers Essays Sign up Sign in Contact us Site Map Privacy Policy Terms of Service Facebook Twitter

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Employee Dismissal And Employee Motivation. (April 2, 2021). Retrieved from