Balanced Scorecard
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Types of business reportsTabular/ Structured (balance sheet, profit/loss)Dashboard-Type Reports (graphical presentation)Balanced Scorecard-type Reports (include financial, customer, business process, and learning& growth indicators)Performance DashboardVisual displays of important information that is consolidated and arranged on a single screen so that info can be digested at a single glance and easily drilled in and future exploredFeatures:Small, clear often interactiveCustomize for a specific person, group or functionFocus on monitoring and measuringConsists of a combination of charts and tables ScorecardsConnect high-level business strategy to bottom line performance4 perspectives:financial, customer/stakeholder, internal process, organizational capacity of learning and growthdevelop objectives, KPIs, targets, and initiatives relative to each perspectiveInfo delivery to data usersClasses of data usersHow to provide infoInfo deliveryDimensional analysis – cubes of data- Business data can be visualized as cubes that can split into sub-cubes- It enables OLAP for processing analytical queries that are dimensional in nature- Transaction databases are OLTP: Online Transaction Processing
Data cube representing facts and dimensions- Facts (measures) Often numeric Have aggregated measures or may relate to a specific transaction Measure Aggregation properties (additive—can be added, semi-additive—availability, stock on hand, non-additive)- Dimensions with hierarchical Example: location: country, region, state Dimensions are often categorical dataData cube operators-  Sub-setting- slicing, dicing-  Navigation- drill-down, roll-up, drill-across  (hierarchy)-  PivotingBuilding Effective Visualizations1. Do not visualise relationships that you cannot explain!2. Correlation is not causation.3. be consistent in formattingBar chart, line chart axes should include zero4. be minimalisticWhat is Examinable:• Business reporting• How to build effective visualisations• Dashboard navigation methods• Visualisation principles