Room Division
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1. KEY ASPECTS OF PLANNING AND MANAGEMENT OF THE ROOM DIVISION.
2. KEY OPERATIONAL ISSUESAFFECTING THE MANAGEMENT OF THE ROOM DIDVISIONDEPARTMEN INCLUDING BUT NOT LIMITED TO COMPLIANCE TO LEGAL AND STATUTORY REQUIREMENTS.
3. THE IMPORTANCE OF INTERIOR DESIGN TO THE MANAGEMENT OF FRONT OFFICE AND HOUSEKEEPING DEPARTMENT.
The Front Office has always been considered to be the core of any hotel. The links or the personnel of the Front Office are mostly responsible to give first and last impression which the guests would always carry regarding the hotel.
Housekeeping is an important and integral part of the guest experience and satisfaction. Other things such as security are important, but what guests really want is to feel at home, to feel comfortable. Although the staff providing this service do not necessarily interact directly with the public, the quality of their work is critical in shaping guests pleasant memories of their stay.
The impact of the housekeeping function on the success of a hotels operations cannot be underestimated, even though large revenue for hotel industry is generated mainly from the sale of rooms.
The importance of designing the interior of a hotel front office and housekeeping can be seen in some examples like; In a hotel throughout the day individuals are attracted by the inside style, by furnishings, shapes and colours. However at midnight the hotel incorporates a second dimension, since the guest must keep during a safe, snug and guarded atmosphere, however even relaxing, clean and economical. Its clear that solely artificial lighting will satisfy this mixture of wants.
So the very first thing to try is to assure the very best comfort for each guest and to the employees. The hotel really may be a place of labour and as such its to lighted, though the lighting components that assure a decent read to the employees have to be compelled to harmonize with the characteristics of a pleasing lighting for the hotel guests and have to be compelled to be able to adequately vaporize the various areas.
4. THE USE OF FORECASTING AND SUBSEQUENT REVENUE MANAGEMENT ACTIVITIES THE HOTEL CAN DO AND THE SALES TECHNIQUES THE STAFF CAN USE TO MAXIMIZE OCCUPANCY/ROOM REVENUE.
Revenue Management is a technique to optimize the revenue earned from a fixed, perishable resource. The challenge is to sell the right resources to the right customer at the right time.
Revenue Management implements the basic principles of supply and demand economics in a tactical way to generate incremental revenues.
Pricing per occupancy is a revenue management technique used by hotels to maximize room revenue in leisure destinations that are visited by families or