To Pursue a Professional Career in Business Management
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Nadia M. P. Weldon
[email protected]
Present Address Permanent Address
162 Eberly Terrace 162 Eberly Terrace
Hampton, VA 23669 Hampton, VA 23669
(843) 939-0689 (843) 939-0689
OBJECTIVE To pursue a professional career in Business Management
EDUCATION BS in Business Management, Expected Summer 2013
SKILLS Excellent oral/ written and interpersonal skills
Customer service and sales experience
Microsoft Office, Excel Power Point
EXPERIENCE
Food Server
Fatz Café 03/09-08/09
Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.
Consistently exceed sales goals by effectively managing sections and multi-tasking.
Thorough knowledge of restaurant systems and procedures.
Rewarded “Most Valuable Team Player” award by peers.
Developed process to efficiently deliver food to tables, which was later implemented by management.
Recommend changes to management based on patron requests, including adding limited-time dessert item to regular menu.
Restaurant Hostess
Cracker Barrel 03/11-12/11
Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons.
Schedule dining reservations and arrange parties and special services for diners.
Greet guests, escort them to tables, and provide menus.
Adjust complaints of patrons.
Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.
Inspect dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
Train dining room employees.
Restaurant