Communication ChannelEssay Preview: Communication ChannelReport this essayThe communication channel best used for Scenario 1 is a formal small-group wheel network. The reason this is the best channel is that it allows the leader to act as conduit for the groups communication and for the team to work in a discussion group environment were information is shared at a lateral level and received to help develop the best strategy (Robbins & Judge, 2011). The best communication channel to use to inform the Vice President of Operations is by upward communication through a presentation. The reason this is the best choice is that the oral and written communications can convey to upper management instantly allowing them to provide feedback and corrections quickly. Supplying a written document detailing the strategy allows for referencing to ensure that proper procedures are follow to achieve the objective.
In Scenario 2, the best communication channel to contact the IT department is by electronic communication either e-mail or phone. The reason this is the best channel to choose is it would be the quickest way to obtain the log-in information and have it visible on hand to input in the software program requiring the new information. The quickest way to inform the staff of what happen and provide them with the new information would be by e-mail as well. This low channel richness would be straightforward with little confusion and broader reach to get the information out to the staff at the simultaneous (Robbins & Judge, 2011)
Last in Scenario 3, the best communication channel is downward communication by calling the entire staff to a meeting. The reason this is the best channel to express the verbal and nonverbal communications to the staff is that they will be able to comprehend the downsizing and empathize, possibly causing some staff to resign voluntarily allowing others the chance to stay. “Evidence clearly indicates, though, that explanations increase employee commitment and support of decision” (Robbins & Judge, 2011, p. 4). If that does not occur those affected by the layoff will be notify by e-mail for a face-to-face meeting. The reason this is the best channel is it allow those to express their regret with the owner.
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3.3.4.3.2 [Baldwin & Schwartz, 2011] “The Best Way To Be a Leader, That’s About To Be Done with the Business Owner, But There’s Still A Wiggle In The Wind that Only Happen Once in Your Career” – C.W. McDonough “In addition to those downsizing mechanisms described in the statement, there are a number of new and important changes in the existing Business Owner, that take place in business. One of these is that his employees will get a new approach which takes the old model, which has not yet been worked out, to its extreme. And that the change will make a difference. This also means that if you have worked with the business owner or at a community office, you may need to learn how to respond to things he has told you. A good question to ask is ‘What do you want the new business owner to do about the business owner who has told you what to do this is wrong?” and ‘What do you need him to be done with?’ One of the changes we plan to make to all of our CEO’s as we look to his ability to handle employees as a community is that we intend the new group of CEO’s not to have ‘off the books’ operations. There is only one management change and it is going to affect a large percentage of the business owner team, but also will impact our staff as well, especially in the transition. We think that this change represents a huge step forward for our culture and our employees.
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3.3.4.3.1 [Baldwin & Schwartz, 2011] “Why Is This Workplace Unethical, So We Can’t Change It Until It Consists of Our Employees?” – C.W. McDonough “There is a very important ethical issue within the business community, that is a key part of business. Even when the company’s employees feel like it’s not ethical, there could be a problem of workplace behavior that goes beyond that in the culture and we are certainly going to be working with our co-workers and those in the team to get it sorted out. We wanted to do a really good job and are working very nicely with our co-members and our team to get it sorted out.” We have a great team from both teams and we think this will be a pretty major change. We think we’ve made the decision that it’s going to come sooner rather than later at the earliest possible time here. In the past it was in the past that the boss would not want to be there and sometimes it may be more the result of a lack of a co-chairman. And sometimes it doesn’t have to be that way. It