Software Installation ChecklistEssay Preview: Software Installation ChecklistReport this essayEvery help desk should have a clearly defined process through which end users can request the purchase and installation of software and through which the IT department will complete that installation. A critical component of such a process should be either a paper or online form that the support department can use to ensure that all appropriate steps are taken prior to installation. To help you develop such a form for your help desk, weve created a sample software installation checklist based on a submission from TechRepublic member Julie OReilly.
Designed to be used alone or in conjunction with our Software purchase/installation approval form, this software installation checklist tracks several important bits of information, including:
Software type (new/existing)Availability of test sample of softwareCompletion of software testing on standard client buildCompatibility with standard client buildPurchase order approval statusCommunication with requestorPosting of software to the networkAssigning of installation ticket to filed techFiling of formsThe purpose of this form is to aid the software request process. It should be attached to all request forms.0 New software0 Existing software (see sub items)0 License available (proceed to item 11)0 License NOT available (proceed to item 7)0 Software sample provided0 Software sample NOT provided (see sub items)0 Sample attainable0 Sample NOT attainable (proceed to item 7)0 Test software on standard client build0 Software compatible with standard load0 Software NOT compatible with standard load
[%endif]
Severity
(use this link after ‘maintainer-test’)
“>
[[”
]