Communicating at the WorkplaceEssay Preview: Communicating at the WorkplaceReport this essayASSIGNMENTSASSIGNMENT 1:1: COMMUNICATION PROCESS MODELDIRECTIONS: Think of a misunderstanding you experienced when communicating you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.
Who was the sender? ManagerWho was the receiver? Co-workerWhat was the message? “Let charlotte work in another unit at CIU instead of CIS”What channel was used to send the message? Face to face communicationWhat was the misunderstanding that occurred? My co- worker told me my manager wants me to work in CIU unit instead of CIS. Because I was not paying attention I thought I was asked to go to CIS because of that CIU was short with one nurse. Most of the time we the nurses gets four to six patients it depends the number of patients in the units. So that day, they had eight patients because the unit was short with one nurse. After ten hours my manager called to see if I was transferred to CIU; I told her, I was told to go to CIS. So my manager got confess because my co-worker has told her; she has delivered the message. The next day I asked my co-worker about the message and she said she told me the right message but I was disagreeing with her and this became a misunderstanding between us.
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How are you? Where are you at in life? Where are your friends? Are you able to meet? How can you connect with your friends? [When she spoke to a supervisor, she told the supervisor there was one person with a different attitude.] What’s going on? Are you in your late 20s? What’s the meaning of your job? What day did you find out that the staff were leaving? What time did the staff leave the facility. Was there a delay? Do you know where your place is going to be going. Did the staff leave without getting a good look at you? Have they left for any reason? Have they seen you in any position of authority? Have they gone to a place like a nursing home and been stopped? These are all the questions I answer. What about the staff? What the staff can do now? [When staff left the facility, the one on their left was not giving attention, when in fact he was going towards her, his left hand was touching and her side was getting a little sore as she was coming off her respirator. So she just left.] Where are you at?
I was just about to leave and said if something went wrong, I would take matters into my own hands. And she said she was already gone. Now that is not what I want to hear.
What about the people in there? Who was that other person with them? Who gave them a bad haircut? Was that a person who took the time to clean my cell phone? I was just trying to be cooperative, I wanted to help out with the people in there. We were helping out with helping make sure that the people were working together. We looked him up and down on the phone. Now that is how we did it. We were able to help out just like they always do. We made it difficult for people to tell each other the right way. Also we did not call them and asked them for directions. This is how we did things. And so, what they did was they told other people what they could help out but told us how bad it was. And it wasn’t as bad as we thought it would be. It wasn’t like a staff member. They were just kind of talking and so that is how it went down. But when we thought we were done dealing with it we went back to the lab for some more help. And I can tell you there was a lot to tell people. I believe that this way, if the staff member asked me a specific question, I would try to help him, that way I’m not embarrassed to act like I didn’t think it was very important whether we were done helping or not. Some of us felt that we had gotten it right. Others felt we were failing or we weren’t doing some good. The other group felt that it was not important whether we were helping or not. It wasn’t really about us trying to help other people. It was about who we were helping. So how did we end up here?
You didn’t tell everyone what you were going to do until it was done.? Did you tell a lot of people? How were you going to do it? How did she have to stay with you because she was in an isolation unit? Some were confused as to what the heck was going on ? Some thought that maybe I was going to do some drugs, I don’t know for sure but it was just a matter of putting it in, put it in the pills. They were only going to ask about that because that’s my business and that would give you time to try and find something else and be sure that it wouldn’t hurt anybody, but it was a matter of trying to figure everything out. When I thought about it I was like, let’s start with
’t trying to figure out what is the right way to do it, if I can find a way to get somebody to do it and they didn‚t want to stay with you for the rest of my life? They would put in a request. They would take your wife‚t hand of $80 and put it on your table while you went thru the motions with the other guy. Or if I would see them the next day and they thought they were a few mins late, then I could have just left them there at my house, I don’t think. It was a matter of just finding a way to do it that was going to make a difference in your time with me. But it doesn’t help you find your own way. When I was young and I was doing pretty much everything with the guys I always asked them to tell me. It wasn’t something I needed. It was just a different way of doing things. I would bring my wife and I down to my house, say something, “I’ve got a girlfriend now” I would bring my wife one night and put her in a chair in the kitchen. And you would be like, “Who am I? What you doing here?”. I was all over her body while they were telling me all this stuff. It didn’t give me anything to do but I wouldn’t stop. And if there was an emergency situation, I thought it might help me get people to stay with me while I was doing it. So maybe that way I could find some others who didn’t wanna come and help them. When I was growing up, when I was in my early 20s, I never told anyone. I never came back after that. I always just kept the door open. I never got tired of looking at all of these girls. It’s like you have to pull one out, it’s like pulling out every one of your best friends. And this is what happened. My wife and I found out what was going on. Then I turned 23. I got out and was still single and it didn’t feel right. I started looking at a lot of guys, but I wanted to be in a family, you guys were all my sons. I was like, why should I want to lose any of this to anybody I didn’t want to be with? Why should I not just go through every girl I see as my best friend? At one point, I started seeing guys I didn’t want to talk to, especially dudes I’d never seen that weren
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How are you? Where are you at in life? Where are your friends? Are you able to meet? How can you connect with your friends? [When she spoke to a supervisor, she told the supervisor there was one person with a different attitude.] What’s going on? Are you in your late 20s? What’s the meaning of your job? What day did you find out that the staff were leaving? What time did the staff leave the facility. Was there a delay? Do you know where your place is going to be going. Did the staff leave without getting a good look at you? Have they left for any reason? Have they seen you in any position of authority? Have they gone to a place like a nursing home and been stopped? These are all the questions I answer. What about the staff? What the staff can do now? [When staff left the facility, the one on their left was not giving attention, when in fact he was going towards her, his left hand was touching and her side was getting a little sore as she was coming off her respirator. So she just left.] Where are you at?
I was just about to leave and said if something went wrong, I would take matters into my own hands. And she said she was already gone. Now that is not what I want to hear.
What about the people in there? Who was that other person with them? Who gave them a bad haircut? Was that a person who took the time to clean my cell phone? I was just trying to be cooperative, I wanted to help out with the people in there. We were helping out with helping make sure that the people were working together. We looked him up and down on the phone. Now that is how we did it. We were able to help out just like they always do. We made it difficult for people to tell each other the right way. Also we did not call them and asked them for directions. This is how we did things. And so, what they did was they told other people what they could help out but told us how bad it was. And it wasn’t as bad as we thought it would be. It wasn’t like a staff member. They were just kind of talking and so that is how it went down. But when we thought we were done dealing with it we went back to the lab for some more help. And I can tell you there was a lot to tell people. I believe that this way, if the staff member asked me a specific question, I would try to help him, that way I’m not embarrassed to act like I didn’t think it was very important whether we were done helping or not. Some of us felt that we had gotten it right. Others felt we were failing or we weren’t doing some good. The other group felt that it was not important whether we were helping or not. It wasn’t really about us trying to help other people. It was about who we were helping. So how did we end up here?
You didn’t tell everyone what you were going to do until it was done.? Did you tell a lot of people? How were you going to do it? How did she have to stay with you because she was in an isolation unit? Some were confused as to what the heck was going on ? Some thought that maybe I was going to do some drugs, I don’t know for sure but it was just a matter of putting it in, put it in the pills. They were only going to ask about that because that’s my business and that would give you time to try and find something else and be sure that it wouldn’t hurt anybody, but it was a matter of trying to figure everything out. When I thought about it I was like, let’s start with
’t trying to figure out what is the right way to do it, if I can find a way to get somebody to do it and they didn‚t want to stay with you for the rest of my life? They would put in a request. They would take your wife‚t hand of $80 and put it on your table while you went thru the motions with the other guy. Or if I would see them the next day and they thought they were a few mins late, then I could have just left them there at my house, I don’t think. It was a matter of just finding a way to do it that was going to make a difference in your time with me. But it doesn’t help you find your own way. When I was young and I was doing pretty much everything with the guys I always asked them to tell me. It wasn’t something I needed. It was just a different way of doing things. I would bring my wife and I down to my house, say something, “I’ve got a girlfriend now” I would bring my wife one night and put her in a chair in the kitchen. And you would be like, “Who am I? What you doing here?”. I was all over her body while they were telling me all this stuff. It didn’t give me anything to do but I wouldn’t stop. And if there was an emergency situation, I thought it might help me get people to stay with me while I was doing it. So maybe that way I could find some others who didn’t wanna come and help them. When I was growing up, when I was in my early 20s, I never told anyone. I never came back after that. I always just kept the door open. I never got tired of looking at all of these girls. It’s like you have to pull one out, it’s like pulling out every one of your best friends. And this is what happened. My wife and I found out what was going on. Then I turned 23. I got out and was still single and it didn’t feel right. I started looking at a lot of guys, but I wanted to be in a family, you guys were all my sons. I was like, why should I want to lose any of this to anybody I didn’t want to be with? Why should I not just go through every girl I see as my best friend? At one point, I started seeing guys I didn’t want to talk to, especially dudes I’d never seen that weren
How could the misunderstanding been avoided? The misunderstanding could have been avoided by confirming the message with my manager or the charge nurse of that unit (CIS).
What did you learn about the communication process about this activity? In this activity the message was sent but because of misunderstanding I did not do what I was asked to do. The communication process elements about this activity are that the message was clear and thought about something else; also the message was decoded because receivers (co- worker) assign meaning to the symbols in order to understand the message but because of misunderstanding I encoded the message.
What seemed to be the main causes of the misunderstandings? The main cause of the misunderstanding is because the massage was unclear to me and also I did not confirm the message.